Tapfiliate

Add your own questions to the sign up process

Get to know your affiliates with Custom fields

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Nikhil Kandpal

Think something's up? Here are some common issues and how to solve 'em.

Troubleshooting & FAQ

Troubleshooting when only your first conversion tracked, or if you're missing conversion data

Only one conversion registered and it stopped working

How do I know if my Stripe Integration is working?

How long does it take for Clicks, Conversions and Customers to appear?

Troubleshoot your integration

Troubleshooting Sender Policy Framework (SPF) record issues

My sender's email is not being accepted or emails are not firing/landing

Troubleshooting logo uploads and image quality issues

How to Successfully Upload Your Program Logo

Are you faced with a "must be .ico" error? Here's how to fix that.

My favicon not uploading

Troubleshooting issues with your custom domain

I'm having issues setting up my custom domain

Can't see bonus commissions assigned? You may be missing something.

My bonus commissions are not showing

Troubleshoot why the referrer field is empty or unknown.

The referrer missing in the conversion

What does 'create one corresponding data point' refer to?

I'm trying to test a trigger, but I get an error message

If your emails to affiliates land in their spam inbox, you might need to set up a Sender Policy Framework (SPF).

Why do my emails end up in the spam inbox?

Troubleshooting with Zapier & the REST API

Why are my affiliates appearing in the archived section of my account?

Setting up your affiliate marketing program 

Looking to jump-start your existing program with Tapfiliate? We've prepared a nifty guide on how you can prepare for the big move!

Migrating to Tapfiliate from a different platform

Find out how you can integrate Tapfiliate into your website

Does Tapfiliate integrate with my platform?

Can I mix & match features from different plans?

More information on our free trial and cancelation policy.

Can I enter a trial period without submitting a payment method?

Extra clarity regarding our free trial period and money back guarantee policy.

Will I be charged now that I have signed up for the free trial?

I don't have a credit card to provide my billing information.

Start your Tapfiliate journey with a live demo

How to get started?

Eager to get started? Here's everything you need to know about your Tapfiliate trial

Tapfiliate's free trial

Your Tapfiliate trial

Learn about Tapfiliate's fraud prevention methods, as well as what you should do to ensure your traffic and conversions are legitimate.

How does Tapfiliate prevent fraud?

Options for accessing your closed account and re-starting your Tapfiliate subscription.

I want to renew my Tapfiliate subscription. How do I do that?

Extra information regarding Tapfiliate's Shopify integration

Why does your Shopify app page mention external charges?

What do Clicks, Conversions & Customers represent?

Notes on using Tapfiliate for multiple websites/businesses.

Can I use Tapfiliate for multiple websites?

Find links to our GDPR documentation and our DPA.

Are you GDPR compliant?

Information for agencies and individuals trying to use Tapfiliate to create and run affiliate programs for others.

Can I use Tapfiliate to run programs for others?

Information about the different types of Tracking Methods available in Tapfiliate: Query String, Hash and Custom.

What tracking methods do you offer?

Tapfiliate cookies are first-party cookies by default and are not blocked.

Safari Intelligent Tracking Prevention

Can I reward affiliates with Cost-per-Click (CPC)?

Does Tapfiliate support replicated sites?

Information for our support services and channels

Can I call someone at Tapfiliate?

Tapfiliate's blog is a great resource for those getting started!

Tapfiliate's Blog

Frequently asked questions

Developer Docs

Find answers and get help from Intercom Support and Community Experts

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