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Troubleshooting
Troubleshooting

Think something's up? Here are some common issues and how to solve 'em.

Thomas avatarMaria avatarSonya avatar
By Thomas and 2 others3 authors15 articles

Troubleshoot your integration


Clicks are not showing up
My clicks/conversions/customers aren't tracking
Only one conversion registered and it stopped working
How do I know if my Stripe Integration is working?
How long does it take for Clicks, Conversions and Customers to appear?

Setting up your affiliate marketing program


My sender's email is not being accepted or emails are not firing/landing
Troubleshooting logo issues
My favicon not uploading
I'm having issues setting up my custom domain
My bonus commissions are not showing
The referrer missing in the conversion
I'm trying to test a trigger, but I get an error message
Why do my emails end up in the spam inbox?
Why are my affiliates appearing in the archived section of my account?

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I'm trying to sign in, but I get an error saying my account doesn't exist
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