November 9, 2026
❓I canceled my subscription. Can I undo it?
Yes, as long as your account is still open. After you cancel, your account stays active until the end of your paid period or trial, and you can resume your subscription yourself until then. See How to Cancel Your Tapfiliate Subscription.Once your account is closed, see How to Reopen a Cancelled Tapfiliate Account.
How can I reopen my account?
The process for regaining access depends on whether you were in a trial period or a paying member when you closed the account.I closed my account:
- Reach out to our support team via the chatbox on the bottom right of the page.
- Provide the email address associated with the account you want to reopen.
- We will renew your trial time, if you were on trial period and notify you when your first charge will take place.
- If you had a paid account, our support team reopens it for you as well: a closed account cannot be reopened by logging in. Once it is reopened, your subscription continues; if your last paid period has already ended, a new billing period starts that day and is charged.
- If your account was suspended because payments failed, the suspension email has a Reopen account now button: pay the amount due there and your account is reopened right away, without contacting us.
What if I want a fresh start?
- I want to start a new trial with the email address of my old account:
- You can sign up again with the same email address at any time. This creates a new, separate account; the old one stays closed.
- If you also want the old account and its data permanently deleted, contact our customer support team. A permanent deletion cannot be undone.