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November 10, 2026
  1. Where to find your payout information
  2. Who to contact regarding payments
  3. FAQ
  4. Next Steps

Where to find your payout information

To view your payment history and current status, follow these steps:
  • Navigate to the sidebar menu on the left side of your dashboard.
  • Click on Payouts. If the program has customized the wording of its portal, this item may have a different name.
  • On this page, you will find a table detailing your Date, Payout amount, and Status (e.g., Settled or Canceled).
Understanding the Table: Once the advertiser settles the balance or cancels a payout, the updated information appears here. A payout marked as Settled has been recorded as paid by the program (see the FAQ below).

Who to contact regarding payments

It is important to distinguish between technical platform help and payment inquiries:
  • Contact your Program Manager: For all questions regarding payout schedules, missing payments, or specific amounts, you must reach out to your advertiser’s program manager directly. The advertiser is responsible for sending your funds, not Tapfiliate.
  • Contact Tapfiliate Support: Reach out to us only for technical questions regarding the dashboard interface or if you encounter bugs while navigating the “Payouts” section.

FAQ

❓What does “Settled” status mean?

Settled means the program has recorded this payout as paid. It does not by itself confirm that the funds have arrived. If you don’t see the funds, contact the program owner. For more details, see What Tapfiliate Support Can and Cannot Help With.

❓What should I do if my payout is “Canceled”?

If you see a canceled status, please contact your program manager to understand the reason, as this action is taken by the advertiser.

❓How do I set my payment method?

You can manage this by clicking your profile icon and selecting Payout methods from the dropdown menu to ensure your funds are sent to the correct account.

Next Steps