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January 14, 2026

What is the Custom Wording feature, and when should it be used?

The Custom Wording feature is an Enterprise package feature that allows you to modify the default text that appears in your affiliate program. This can include emails, notifications, or messages shown to affiliates in their portal. It’s particularly useful when you want your messaging to:
  • Match your brand voice and tone
  • Provide more specific instructions or context to your affiliates
Examples of when you might want to change wording for your affiliates:
  • Instead of “referral link”, you could use “customer link” or “ambassador URL”.
  • If you’re using MLM placeholders, you can replace them with terms that make more sense for your program.
    Words like “conversion” or “commission” might not fit your use case — you can replace them with terms that align with your program’s language.
  • If the term “affiliate” doesn’t reflect your business model, you could rename it to referral, influencer, partner, or any other term that fits.

How the Custom Wording feature works

  1. Go to the Settings tab in your Tapfiliate account.
  2. Select the Custom Wording section.
  3. Choose the section you want to edit (e.g., emails, portal messages).
  4. Update the text as needed and hit Enter to save your changes.
  5. Your custom text will now replace the default wording in the selected sections.
Here’s a quick demonstration of how to do it: The change will be reflected in your affiliates’ accounts immediately:

FAQs

❓Can I revert to the default wording? Yes! There’s an option to reset any section back to the default Tapfiliate text. ❓Can I use custom wording for multiple languages? Yes, you can create different versions of your text for different locales. ❓Does custom wording affect tracking or functionality? No, it only changes the text shown to affiliates. All tracking and program functionality remain unaffected. ❓Is it possible to translate the affiliate portal into a language that Tapfiliate doesn’t currently support? At the moment, there are a few minor parts of the affiliate portal that can’t be changed using the Custom Wording feature. So while using it for translating the portal could be an option, some small sections would remain untranslated. Feel free to reach out to our Customer Success team if you’d like to request that we flag this as a feature request to support translating the affiliate portal into a specific language.