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I need information to help my affiliates use Tapfiliate

How to reply to questions from affiliates

Maria avatar
Written by Maria
Updated over 5 months ago

Start by creating a test affiliate:

This is the best way to understand Tapfiliate from the affiliate's perspective is by accessing the affiliate dashboard yourself. For more information on the usefulness of creating an affiliate, please refer to this article.

Important things to know:

Here are the most important things you need to know about the affiliate/publisher side of Tapfiliate:

Onboarding Affiliates 

  • When an affiliate is signed up (and if you have the automatic notifications of your program enabled), they will receive a welcome email with their referral link and temporary password. They can use this to log in.  

  • Note: The above only works if your program's automatic notifications are enabled. You can find the notification settings in Programs > Select a program > Settings > Notifications.

Affiliates Added Manually

Affiliate Payouts

  • Affiliates must log into their dashboard to indicate their payout method based on the options you offer. 

  • Note: If your affiliates do not define a payout method, their payouts will not be included when you generate a payment file. Additionally, they will receive an automatic notification every time you generate a payment file, asking them to log in and define their payout method. 

 Affiliate Welcome Message

  • Remember that you can also add a welcome message to the affiliate dashboard here. This can also be used for updating or informing your affiliates about new updates, assets, or other important details pertaining to. It will be shown in the Notifications under the 🔔 sign:

Affiliate Dashboard

Standard menu items on the affiliate dashboard:

  • Dashboard: Home page.

  • Messages: The section that contains the communication between your affiliates and you as an admin (Advanced version)/Program manager notifications for the affiliates (Basic version).

  • Reporting: This is very similar to the merchant reporting area, with several options and filters to display the affiliate performance data.

  • Programs: On this tab, affiliates can review the programs they applied for and see the assets you've added, all of which are ready to be shared. Affiliates can also modify their referral link. Note: The Assets for a specific program will remain unavailable until you approve the affiliate.

  • Deeplink generator: a helpful tool that allows your affiliates create links to specific pages of your website with their referral parameter attached.

  • Downloads: This section contains the previously exported data for affiliate's convenience.

  • Conversions: The list of all the conversions they have driven.

  • Postbacks: Here your affiliates can create and configure postback for their external tracking campaigns.

  • Sources: Affiliates can add which websites they'd like to create Assets for so that they can easily discern where the clicks or conversions come from. This article explains how to add sources.

  • Payouts: Affiliates can follow up on the payouts of their commissions here.

  • Profile icon (on the upper right): Affiliates can click here to change their profile information, change the language for their dashboard, change their password, and log out.


Optional menu icons:

  • MLM: If you have Multi-Level Marketing feature activated, your affiliates will also have the option to grab the link to invite new sub-affiliates and view their downline.

  • Bonus: If you are a Pro subscriber, you may have set up bonuses. If so, this area will show affiliates the specific bonuses they are earning.


Special cases: Affiliates taking part in several programs from the same merchant

The Assets wall and MLM options will be grouped per program in these cases.




Still having questions? Please do not hesitate to reach out to our support via support@tapfiliate.com and we'll be happy to elaborate on our platform functionalities for you! ✨

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