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Modify a commission

Apply corrections or modify a commission, even after a balance has been settled

Sonya avatar
Written by Sonya
Updated over a week ago

When a conversion is approved, the commission for that conversion is immediately forwarded to the Payments Page

If you'd like to modify a commission, you can go back to the conversion where the commission originated, and do one of two things: 

  1. Disapprove the commission entirely - this will remove the commission from the balances page.

  2. Modify the commission amount - you can open the right-side details panel click on the commission amount to edit this field. Type in the new commission amount and click enter to save.

Did the order amount change?

It's also possible to edit the conversion amount.

Just click on the field, edit the amount, and click enter to save the input.

This will result in the commission amounts being automatically adjusted in accordance with your program's commission structure.

Have you already paid out the commission? 

If you have already settled the balance with an affiliate, and a refund takes place after the payment has been made, it will affect your affiliate's balance. You can read more about how balances are impacted by commission changes in this article

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