When a conversion is approved, the commission for that conversion is immediately forwarded to the Payments Page

If you'd like to modify a commission, you can go back to the conversion where the commission originated, and do one of two things: 

  1. Disapprove the commission entirely - this will remove the commission from the balances page.

  2. Modify the commission amount - you can open the right-side details panel click on the commission amount to edit this field. 

Have you already paid out the commission? 

If you have already settled the balance with an affiliate, and a refund takes place after the payment has been made, it will affect your affiliate's balance. You can read more about how balances are impacted by commission changes in this article

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