When a conversion is approved, the commission for that conversion is immediately forwarded to the Payments Page

If you'd like to modify a commission, you can go back to the conversion where the commission originated, and do one of two things: 

  1. Disapprove the commission entirely - this will remove the commission from the balances page.
  2. Modify the commission amount - you can open the right-side details panel click on the commission amount to edit this field. 

Have you already paid out the commission? 

If you have already settled the balance with an affiliate, and a refund takes place after the payment has been made, it will affect your affiliate's balance. You can read more about how balances are impacted by commission changes in this article

Note: If you're using the old Payouts page, please refer to this guide

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