Let's say you have a remarkable number of affiliates driving lots of conversions. A great way to keep these active affiliates motivated and happy is to reward them with a different/higher commission rate.
We've got a built-in solution to help you do just that by using our affiliate groups feature.
Please, note that if you want to use this feature, you must be on Essential, Pro or Enterprise plans. You will not be able to set alternative commissions for specific affiliates on a Starter plan.
How to assign a different commission rate to an affiliate group
1. Create affiliate groups and add affiliates to that group
Go to your Affiliates Overview and check the box next the affiliate you want to add to a certain group. This will open the option to set an affiliate group near the top.
When you click you on Set affiliate group, you get two options:
Add the affiliate to an existing affiliate group
Create a new affiliate group.
If you have not yet created an affiliate group, check the "Create a new affiliate group" option and type the name.
Remember to click the "+ Set affiliate group" button when you're done!
Here's a quick video of the process!
2. Assign the commission rate
To set new commission rates for an affiliate group, go to your Settings > Program > Commission Structure > click on the issued commission type.
This will open a window. In the Affiliate group commission rates section, pick the affiliate group and assign that group their commission rate.
You can add multiple affiliates to this group you've created, or even create multiple affiliate groups, each with their own commission rate.
Once you're done, remember to hit save!
Here's a quick video of the process
Optional: Setting commission rates for additional commission types
If you have multiple commission types for product/sku (these would be listed in your Extra commissions section) and would like your affiliate groups to also have different commission rates for these actions or products, you can assign a different commission rate for that specific commission type.
You'd click on the "Edit" button next to the commission type and follow the same instructions (in step 2) to set a commission rate for an affiliate group.