If your clicks aren't registering in the Tapfiliate platform, it could be due to any of the following reasons: 

  • Your integration not set up correctly. To make sure that your codes are communicating your platform, test your integration
  • If the referral value is cut off by a redirect, this breaks the tracking. The user must be able to reach the landing page of your program with the referral value intact. If this value is being cut off, we cannot detect a click nor store a cookie in the user's browser. 
  • You might be expecting to see clicks right away - please note that clicks could take 5 to 10 minutes to register on your dashboard. 

If none of the above apply, get in touch so we can help out! 

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