Clicks are not showing up

Troubleshoot click-tracking and redirect issues

Maria avatar
Written by Maria
Updated over a week ago

If your clicks aren't registering in the Tapfiliate platform, it could be due to any of the following reasons: 

  • Your integration is not set up correctly. To make sure that your codes are communicating your platform, test your integration

  • If the referral value is cut off by a redirect, this breaks the tracking. The user must be able to reach the landing page of your program with the referral value intact. If this value is being cut off, we cannot detect a click nor store a cookie in the user's browser. 

  • Clicks could take 10-15 seconds to register on your dashboard. 

If none of the above apply, get in touch so we can help out! 

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