At Tapfiliate, we want to make sure you not only make the best out of your free trial, but that you have every tool and feature at your disposal. 

Your Tapfiliate trial includes access to all Tapfiliate features of the plan you've chosen to trial. Next to that you can count on having access to our REST API, use Zapier to create automations, and begin inviting your affiliates so they can begin driving conversions and earning commissions.

This means that you can explore the full potential of our Essential & Pro plans starting on Day 1 of your free trial. 



Do you offer demos?

We have carefully laid out a customer journey (starting at signup), that will introduce all important concepts of our platform to you. Our 14-day trial is our demo - this is why we ask users to sign up for our free trial if they want to look around.

If you'd like a glimpse into our platform before signing up, you may check out the Inside Tapfiliate section of our support documentation. Here you will find high-level overviews of the core pages and functionalities of Tapfiliate.

Can I get a walkthrough?

No - we believe a first-hand experience is the best way to figure out if our software is a good fit for you and your company.

We ask users to sign up for our free trial so that they can get a first-hand look at our software at their own pace. Next to that, we have a rich support base that compliments the setup process and delves deep into features and functionalities.

If you have any questions, your can contact our support team via chat. They'll be happy to provide further insight.

Does Tapfiliate offer call support?

No - Tapfiliate currently only offers support via chat and online channels. For more information, you can refer to this article.

Can I start a trial without a payment method?

Unfortunately, this is not possible.

Most of our users start running their affiliate programs within the first few days of setting up Tapfiliate in their websites and have active programs before the end of the 14-day trial period. A payment method is required to ensure that both our users and their affiliates don't experience any sudden interruptions and are able to shift to a paid account seamlessly.

Please note that billing starts automatically when the 14-day free trial ends. It's also worth noting that Tapfiliate has a 30-day money back guarantee - so if you close your account within 30 days of your first payment, we'll refund your fee, no questions asked.

I don't have a credit card - is there another payment method I could use?

Yes - you may also use PayPal to open your Tapfiliate account.

How does billing work?

Your monthly billing starts automatically at the end of your trial period. You will be charged for the plan you've chosen to trial (Essential or Pro).

Is it possible to create a custom plan or mix & match features?

No, this isn't possible. Out of fairness to our other users, we do not offer any other plans outside of the ones advertised in our Pricing page.

Do you offer discounts on subscription?

No - our current prices per plan are advertised on our Pricing page.

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