Starting a new affiliate program is an exciting step, and we want to ensure your transition from a trial to a paid plan is as smooth as possible. Below is everything you need to know about our trial requirements, billing cycles, and our money-back guarantee.
Your Tapfiliate trial includes access to all Tapfiliate features of the plan you've chosen to trial. Next to that you can count on having access to our REST API, use Zapier to create automations, and begin inviting your affiliates so they can begin driving conversions and earning commissions.
This means that you can explore the full potential of our Launch & Scale plans starting on Day 1 of your free trial.
Trial Period duration
Launch plan - 7 days free trial
Scale plan - 14 days free trial
Contact us to know more about Enterprise plan trial.
FAQ
❓Do you offer demos?
We offer a demo recording of our software. During this demo, our Customer Success Manager walks you through the system and shows features and benefits of Tapfiliate. We offer a firsthand look at the platform, as well as cover some basic functionalities.
If you'd like a glimpse into our platform before signing up and don't have the time to check out the recording, you may check out the Inside Tapfiliate section of our support documentation. Here you will find high-level overviews of the core pages and functionalities of Tapfiliate.
Ready to dive in on your own? In that case, sign up for our free trial. We have carefully laid out a customer journey (starting at signup), that will introduce all important concepts of our platform to you.
❓Can I get a personalized walkthrough?
Yes, you can also schedule a personalized platform demo. It is a 1-on-1 session, where an onboarding specialist will provide the complete walkthrough of the product. You will get a basic overview of the platform and its features.
❓Does Tapfiliate offer call support?
Tapfiliate offers support via chat and online channels. For more information, you can refer to this article.
If you need phone support related to setting up your account or integration, we can help you with that. Please note, you must be on Scale or Enterprise plans to get phone support.
❓Can I start a trial without a payment method?
According to our recent changes, you will be asked to enter your billing information during your registration.
Most of our users start running their affiliate programs within the first few days of setting up Tapfiliate in their websites and have active programs before the end of the 14-day trial period.
Please note that billing starts automatically when the free trial ends. In case there are no valid billing details added, the account will be locked. It's also worth noting that Tapfiliate has a 14-day money back guarantee - so if you close your account within 14 days of your first payment, we'll refund your fee, no questions asked.
❓What if I don't have a credit card?
If you do not have a credit card to provide for your billing information, we also offer the option of paying via PayPal.
❓How does billing work?
Your monthly billing starts automatically at the end of your trial period. You will be charged for the plan you've chosen to trial (Scale or Launch).
❓Is it possible to create a custom plan or mix & match features?
It is not possible to create custom plans or mix features. Out of fairness to our other users, we do not offer any other plans outside of the ones advertised in our Pricing page.
❓Will I be charged immediately upon signing up?
No, you will only be charged once your free trial period expires. Billing starts automatically at the end of the trial period using the payment details provided during sign-up.
❓What is your cancellation and refund policy?
We want you to be confident in your choice, which is why we include a 14-day money-back guarantee. If you cancel your account within the 14 days following the end of your free trial (the start of your first billing cycle), you are eligible for a full refund.