In this article we will discuss:
We have also added a short FAQ section at the end of this article.
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Our Team members feature
Tapfiliate isn't just for affiliate marketing managers, and sometimes a helping hand can make managing your program a bit easier.
Other teams within your organization can also benefit from having access to the platform:
Sales teams can learn about how affiliates impact revenue or how they perform during special campaigns.
Customer support teams who want to help affiliates navigate the Tapfiliate platform and answer their questions.
Creative teams who create shareable assets and content for affiliates to share.
Product teams who want to find out which products are the most popular among affiliate audiences.
Finance teams who can settle balances & carry out affiliate payouts.
Development teams help you configure your tracking scripts or create API automation.
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Enabling team members
Team Members are supported in all of Tapfiliate's plans. However, there are limits set per plan.
Essential: 1 Team Member
Pro: 5 Team Members
Enterprise: Unlimited
If you'd like to upgrade, please refer to this article for further information.
Please, note that starting from October 25, 2023, the Essential plan allows you to invite up 1 colleague. For additional information on feature availability, kindly refer to our pricing page.
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How to add a team member
1. To add a team member сlick on Settings > Team Members. Once here, click on "Create new team member".
2. Now you can go ahead and fill in the new team member's information:
First name
Last name
Email
Then, you can determine their permissions by checking the boxes that appear below.
3. Click on '+ add team member' and your new team member is good to go!
Please note that only team members who have all of the permissions checked can add new team members.
Here's a quick video of the process!
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FAQ
Can I delete a team member after they have been added?
No, once a team member has been added, the option to delete them is not available. However, you can choose to either enable or disable their access as needed/replace a team member with another colleague's email.
If the team member would like to be deleted, have them contact our support team with their request. We'll be happy to arrange the permanent deletion or their Tapfiliate account.
How many team members can be enabled?
You can have up to 5 team members enabled with the Pro plan.
On Enterprise, you can have unlimited team members.
How can I change the Account Holder?
You can change the account holder in the profile settings by entering new contact information. Remember to hit 'Save'.
