> ## Documentation Index
> Fetch the complete documentation index at: https://support.tapfiliate.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Successfully Upload Your Program Logo

> Troubleshooting logo uploads and image quality issues

November 9, 2026

If you're encountering issues uploading your company's logo on your [Branding page](https://app.tapfiliate.com/a/settings/custom-branding/) or Signup page, use the requirements below to ensure a perfect fit.

1. [Technical Requirements Checklist](#h_ca02fe2e08)
2. [Addressing Common Issues](#h_aaec310f54)
3. [Adding Functionality](#h_f799fccbde)

## Technical Requirements Checklist

| **Requirement** | **Specification** | **Why It Matters** |
| - | - | - |
| **Max Dimensions** | No more than 600 x 150px. | Exceeding this size can prevent the logo from being uploaded. |
| **Max File Size** | Must not exceed 293 KB limit. | Exceeding this size can prevent the logo from being uploaded. |
| **Resolution** | Recommended resolution is 300 Pixels per Inch (PPI). | Prevents the logo from appearing pixelated or blurry. |
| **Preferred Orientation** | Landscape orientation is strongly preferred. | Landscape logos display significantly larger and better proportioned on the sign-up page than square logos. |

### Addressing Common Issues

* **Logo Appears Very Small:**
  * **Solution:** Make sure your logo is **landscape oriented** and not square. Landscape-oriented logos will display much bigger on the sign-up page.
* **Logo Appears Pixelated:**
  * **Solution:** This usually indicates a low-resolution image. Ensure the file has the recommended resolution of **300 PPI**.
* **Facebook Still Shows Your Old Logo:**
  * **Solution:** Facebook caches link previews. Enter your program's URL in the [Facebook Sharing Debugger](https://developers.facebook.com/tools/debug/), click **Debug**, then **Scrape Again**.

### Adding Functionality

You can also attach a **hyperlink** to your logo that redirects the user to your main website when they click it.


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.