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Ad avatar Thomas van der Kleij avatar Maria avatar
39 articles in this collection
Written by Ad, Thomas van der Kleij, and Maria

Safari Intelligent Tracking Prevention

Tapfiliate cookies are first-party cookies by default and are not blocked.
Ad avatar
Written by Ad
Updated over a week ago

Does Tapfiliate support replicated sites?

For now, we do not.
Thomas van der Kleij avatar
Written by Thomas van der Kleij
Updated over a week ago

Can I see the platform before the free trial?

Take a sneak peek of Tapfiliate before signing up.
Maria avatar
Written by Maria
Updated over a week ago

How to test your integration before inviting affiliates

Testing your Tapfiliate installation to check if clicks and conversions are being tracked
Maria avatar
Written by Maria
Updated over a week ago

Where can I find my account id?

Maria avatar
Written by Maria
Updated over a week ago

Can I permanently delete my data?

Erasing your Tapfiliate data: the 'Right to be Forgotten'.
Maria avatar
Written by Maria
Updated over a week ago

Why is my favicon not uploading?

What to do when you receive the error "must be .ico"
Thomas van der Kleij avatar
Written by Thomas van der Kleij
Updated over a week ago

Help! My impressions are not tracking.

Details on what impressions are and how they are tracked.
Thomas van der Kleij avatar
Written by Thomas van der Kleij
Updated over a week ago

Are you GDPR compliant?

Find links to our GDPR documentation and our DPA.
Thomas van der Kleij avatar
Written by Thomas van der Kleij
Updated over a week ago

Which integration guide should I follow?

Helping you to find the best way to install Tapfiliate in your website/shop.
Maria avatar
Written by Maria
Updated over a week ago

Why do my emails end up in the spam inbox?

If your emails to affiliates are being sent to their spam inbox, you might need a Sender Policy Framework.
Maria avatar
Written by Maria
Updated over a week ago

What does 'last cookie counts' mean?

Information about the logic used by cookies to help track conversions.
Maria avatar
Written by Maria
Updated over a week ago

Can I enter a trial period without submitting a payment method?

More information on our free trial and cancelation policy.
Maria avatar
Written by Maria
Updated over a week ago

Which Tracking Methods do you offer?

Information about the different types of Tracking Methods available in Tapfiliate: Query String, Hash, Redirect and Custom.
Maria avatar
Written by Maria
Updated over a week ago

I don't have a credit card to use for sign up. What now?

Maria avatar
Written by Maria
Updated over a week ago

Can I reward affiliates with Cost-per-Click (CPC)?

Thomas van der Kleij avatar
Written by Thomas van der Kleij
Updated over a week ago

Can I call someone at Tapfiliate?

This article explains why we have chosen not to offer phone support.
Maria avatar
Written by Maria
Updated over a week ago

Can I use my own domain?

Learn about our domain aliasing feature
Maria avatar
Written by Maria
Updated over a week ago

Can I mix & match features from different plans?

Maria avatar
Written by Maria
Updated over a week ago

What's the process like for integrating with Tapfiliate?

Maria avatar
Written by Maria
Updated over a week ago

Can I use my own branding?

Maria avatar
Written by Maria
Updated over a week ago

Do you offer any other language options?

Maria avatar
Written by Maria
Updated over a week ago

Do you offer Single Sign On?

SSO allows your affiliates to easily switch between your website and the Tapfiliate dashboard.
Ad avatar
Written by Ad
Updated over a week ago

Will I be charged now that I have signed up for the free trial?

Extra clarity regarding our free trial period and money back guarantee policy.
Maria avatar
Written by Maria
Updated over a week ago

Are all features available in the free trial?

Maria avatar
Written by Maria
Updated over a week ago

Can I temporarily freeze my account?

Maria avatar
Written by Maria
Updated over a week ago

I'm trying to sign in, but there is an error that says my account doesn't exist.

Error message at login.
Maria avatar
Written by Maria
Updated over a week ago

Can I import affiliates?

Learn how to migrate your affiliates from a different platform to Tapfiliate.
Maria avatar
Written by Maria
Updated this week

Why did I get charged?

How the free trial works, and when your billing cycle starts.
Maria avatar
Written by Maria
Updated over a week ago

Can I bulk-approve commissions?

Mass approval of commissions for accounts with large traffic.
Maria avatar
Written by Maria
Updated over a week ago

How do I cancel my account?

Ad avatar
Written by Ad
Updated over a week ago

Can I track multiple domains with one account?

Notes on our Multi-domain Feature.
Maria avatar
Written by Maria
Updated over a week ago

Do you offer webhooks?

Thomas van der Kleij avatar
Written by Thomas van der Kleij
Updated over a week ago

I'm not able to reset my password

When I try to reset my password, I get an error saying my email doesn't exist
Maria avatar
Written by Maria
Updated over a week ago

Do my affiliates get their own dashboard?

Maria avatar
Written by Maria
Updated over a week ago

I forgot my password. How can I reset it?

How to change or reset your password when you can't login to your account.
Maria avatar
Written by Maria
Updated over a week ago

Can I export the data in my Tapfiliate account?

Own your data and make the most of it.
Ad avatar
Written by Ad
Updated over a week ago

What do clicks, impressions & conversions represent?

Maria avatar
Written by Maria
Updated over a week ago

What is a Trigger and how does it work?

Learn how to automate processes within Tapfiliate.
Ad avatar
Written by Ad
Updated over a week ago