General

Frequently asked questions about Tapfiliate

Thomas avatar Ad avatar Maria avatar +1
26 articles in this collection
Written by Thomas, Ad, Maria and 1 other
Frequently asked questions

Logging into your Tapfiliate account via your subdomain

Whether you are an Advertiser or an Affiliate, Tapfiliate's new login flow will enhance your experience using our platform.
Amaris Montes avatar
Written by Amaris Montes
Updated this week

Can I run a referral program with Tapfiliate?

High-level guide on how to set up a referral program using Tapfiliate's tracking tech.
Amaris Montes avatar
Written by Amaris Montes
Updated yesterday

What security measures does Tapfiliate take to ensure data is safe?

Your data is secure with Tapfiliate. Here are the measures we've taken to ensure your personal and tracking data is safe.
Amaris Montes avatar
Written by Amaris Montes
Updated yesterday

How does Tapfiliate prevent fraud?

Learn about Tapfiliate's fraud prevention methods, as well as what you should do to ensure your traffic and conversions are legitimate.
Amaris Montes avatar
Written by Amaris Montes
Updated yesterday

I want to renew my Tapfiliate subscription. How do I do that?

Options for accessing your closed account and re-starting your Tapfiliate subscription.
Amaris Montes avatar
Written by Amaris Montes
Updated yesterday

Why does your Shopify app page mention external charges?

Extra information regarding Tapfiliate's Shopify integration
Amaris Montes avatar
Written by Amaris Montes
Updated yesterday

How does tracking work?

Learn about how Tapfiliate uses cookies to track conversions/customers
Maria avatar
Written by Maria
Updated yesterday

What do Clicks, Conversions & Customers represent?

Maria avatar
Written by Maria
Updated yesterday

Can I use Tapfiliate for multiple websites?

Notes on using Tapfiliate for multiple websites/businesses.
Maria avatar
Written by Maria
Updated yesterday

Can I call someone at Tapfiliate?

Information for our support services and channels
Maria avatar
Written by Maria
Updated yesterday

Are you GDPR compliant?

Find links to our GDPR documentation and our DPA.
Thomas avatar
Written by Thomas
Updated yesterday

Can I use Tapfiliate to run programs for others?

Information for agencies and individuals trying to use Tapfiliate to create and run affiliate programs for others.
Maria avatar
Written by Maria
Updated yesterday

Can I add a currency or token not listed in the settings?

Need to add a currency or token that isn't listed? Contact us!
Maria avatar
Written by Maria
Updated yesterday

What tracking methods do you offer?

Information about the different types of Tracking Methods available in Tapfiliate: Query String, Hash and Custom.
Maria avatar
Written by Maria
Updated yesterday

Safari Intelligent Tracking Prevention

Tapfiliate cookies are first-party cookies by default and are not blocked.
Ad avatar
Written by Ad
Updated yesterday

Can I reward affiliates with Cost-per-Click (CPC)?

Thomas avatar
Written by Thomas
Updated yesterday

Does Tapfiliate support replicated sites?

For now, we do not.
Thomas avatar
Written by Thomas
Updated yesterday