How can I reopen my account?
The process for regaining access depends on whether you were in a trial period or a paying member when you closed the account.
I closed my account during the trial period:
Reach out to our support team via the chatbox on the bottom right of the page.
Provide the email address associated with the account you want to reopen.
We will renew your trial time and notify you when your first charge will take place.
I had a paying account (at least one payment made):
Simply log in to the platform using your existing email and password.
You will be prompted to submit your payment details.
Your account will be charged immediately, and your access will be restored.
What if I want a fresh start?
I want to start a new trial, but my email is already in use:
If you have an old account but prefer to use that same email for a new start, contact our customer support team.
We will arrange to delete your old account so you can sign up again with a "clean slate".