❓I canceled my subscription. Can I undo it?
Yes, as long as your account is still open. After you cancel, your account stays active until the end of your paid period or trial, and you can resume your subscription yourself until then. See How to Cancel Your Tapfiliate Subscription.
Once your account is closed, see How to Reopen a Cancelled Tapfiliate Account.
How can I reopen my account?
The process for regaining access depends on whether you were in a trial period or a paying member when you closed the account.
I closed my account:
Reach out to our support team via the chatbox on the bottom right of the page.
Provide the email address associated with the account you want to reopen.
We will renew your trial time, if you were on trial period and notify you when your first charge will take place.
If you had a paid account, log in with your email and password. You'll be asked for your payment details, and once the payment goes through, your account is reopened right away. You can also contact our support team and we'll reopen it for you.
What if I want a fresh start?
I want to start a new trial, but my email is already in use:
If you have an old account but prefer to use that same email for a new start, contact our customer support team.
We will arrange to delete your old account so you can sign up again with a "clean slate".