In Tapfiliate, you have the option to set up your own outbound email address. That way, your affiliate program communications are branded, and your affiliates will have an easy to find point of contact they can direct their questions to!
Setting up your Sender's email Address
Setting up your sender's address is a two-step process. We have outlined it below.
1. Create an SPF record in your DNS.
The first step towards preparing your Sender's Address is setting up a Sender's Policy Framework (also known as SPF record) in your DNS.
To so this, please follow the steps in this guide.
2. Add your Sender's address
Once your SPF record is ready, you may set your Sender's email in the Branding page of your account.
Please bear in mind that an address from a service such as Gmail, Hotmail, or Yahoo will not work - the address you submit must be a part of a domain that you own. Also, please note that setting a sender's email is a pre-requisite for enabling Affiliate recruitment Actions.
We've prepared a troubleshooting guide with a list of common issues and how to solve them. If you're still encountering issues, you can reach out to our support team.