Setting up your Sender's Email

Set up your Sender's Policy Framework (SPF) and use your own email to communicate with your affiliates

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Written by Sonya
Updated over a week ago

Setting up your Sender's email Address

If you'd like to use your own email to send notifications to your affiliates & receive their questions via your own address, you can do so by setting up a Sender's Policy Framework (also known as SPF record) in your DNS. 

To set yo the appropriate SPF record, you'll need to follow the steps in this guide

Once you have completed the steps in this guide, you may set your Sender's email in the Branding page of your account. 


Please bear in mind that an address from a service such as Gmail, Hotmail, or Yahoo will not work - the address you submit must be a part of a domain that you own

Also, setting a sender's email is a pre-requisite for enabling Affiliate recruitment Actions. 

Encountering issues? 

We've prepared a troubleshooting guide with a list of common issues and how to solve them. If you're still encountering issues, you can reach out to our support team. 


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