There are two ways that an affiliate can have their password reset. 

Affiliate resets their own password

An affiliate can go to the Tapfiliate sub-domain of the program and reset their password by clicking on the "Sign in" button at the top > Forgot password link.

If the email they submit matches one in the program, the rest link will be sent. 

Advertiser resets the password for the affiliate

An Advertiser can launch a message containing a temporary password. This can be done by clicking on the affiliate. In the side-panel, the user can click on the three dots at the top. The option to reset the password is there:

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