You may have been charged more than anticipated due to one of the following reasons:

  • Absence of VAT id (EU only)
  • Overage fees
  • Proration due to plan upgrade

If you're located in the EU and have not added your VAT ID to your account, we are required to add a 21% VAT to your monthly invoice. This means you will be charged $83.49 instead of $69.

Overage fees:
If you go over your plan's allocated number of clicks or conversions, a small overage fee will be applied. The overage fees differ slightly per plan - check out the pricing page for the overage fees per plan and per event.

When you upgrade your plan, we prorate your account. Your plan will be upgraded immediately and you will be charged for the upgrade starting during your next billing cycle.

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