> ## Documentation Index
> Fetch the complete documentation index at: https://support.tapfiliate.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Affiliate Guidelines: Offers, Commissions & Compliance

> This guide helps you navigate the financial and legal aspects of your affiliate journey. Understanding how you are compensated and the rules you've agreed to ensures a smooth partnership and helps you maximize your earning potential.

November 9, 2026

1. **[Terms of Service (TOS)](#h_d92f4f9092)**
2. **[Finding Commission Details](#h_587b8e16ad)**
3. **[Support Materials](#h_670e21cca3)**
4. **[FAQ](#h_1e86a0dde1)**
5. **[Next Steps](#h_12d0efa0f8)**

***

## Terms of Service (TOS)

Your partnership officially begins with the **Terms of Service**, which you reviewed and accepted during the sign-up stage.

* **The Legal Foundation:** By checking the box at registration, you agreed to the program's specific rules regarding promotion methods, brand usage, and ethical standards.
* **Stay Compliant:** It is recommended to revisit these terms if you are ever unsure about a specific marketing tactic, as following these rules is a prerequisite for receiving payouts.

![](https://mintcdn.com/tapfiliate-help/MVkOJeNPAETB-f-T/images/13385342/01-64151474-f3c2-441b-ae15-2bfe6ddfd404.png?fit=max\&auto=format\&n=MVkOJeNPAETB-f-T\&q=85\&s=da069eeafe771ddcf1fb1b941d4680b2)

***

## Finding Commission Details

Transparency in your earnings is a priority. You can verify your commission rates at any time:

* **On the Sign-up Page:** Before joining, the commission structure is clearly outlined on the landing page to ensure you know the value of the offer.
* **Inside the Affiliate Portal:** \* Navigate to the **Programs** section in the left sidebar.
  * You will see cards for each program you are enrolled in (e.g., "Your Online Shop" or "Your SaaS Program").
  * **Commission structure** is displayed front-and-center (e.g., \$15 **Standard**).
  * For more granular details on performance tiers or recurring rules, click the **View** button on the program card.

<video autoPlay muted loop playsInline src="https://mintcdn.com/tapfiliate-help/MVkOJeNPAETB-f-T/images/13385342/02-chrome-t8t5v6qosv.mp4?fit=max&auto=format&n=MVkOJeNPAETB-f-T&q=85&s=825e5314f4ee8a8942e5ad5c747c2873" />

***

## Support Materials

If the advertiser has added support materials to the program, a **Support materials** block appears on your main **Dashboard**. If the program has no materials, the block is not shown. You can collapse the block with the **Hide** button and open the materials later with **Show more**.

* **Where to look:** Locate the "Support materials" card on your Dashboard and click **Go to materials**.

![](https://mintcdn.com/tapfiliate-help/MVkOJeNPAETB-f-T/images/13385342/03-03d532ab-032b-46bd-aa5c-4ce4df30e9c9.png?fit=max\&auto=format\&n=MVkOJeNPAETB-f-T\&q=85\&s=ef8e6ebc17cc00ff7ec1450a8e9c689f)

* **What you’ll find:** This opens a side panel with the content the advertiser has added, such as useful links, videos and instructions. What is included depends on the program.

***

## FAQ

### ❓Why is my commission slightly different than expected?

Usually, this is due to shipping costs or taxes being excluded from the commissionable total. Contact the advertiser of your program.

### ❓Can I request a higher rate?

If you are a high-performing affiliate, contact the advertiser to discuss performance-based tiers. See [What Tapfiliate Support Can and Cannot Help With](https://support.tapfiliate.com/affiliate-portal-help-collection/getting-started-with-your-affiliate-portal/for-affiliates-what-tapfiliate-support-can-and-cannot-help-with.md) for how to reach the brand.

***

**Still need help?**

Questions about your commission rate, approvals or payouts can only be answered by the advertiser who runs your program: see **[What Tapfiliate Support Can and Cannot Help With](https://support.tapfiliate.com/affiliate-portal-help-collection/getting-started-with-your-affiliate-portal/for-affiliates-what-tapfiliate-support-can-and-cannot-help-with.md)**. If your question is about signing in or how the affiliate portal works, please **contact us at [support@tapfiliate.com](mailto:support@tapfiliate.com)**-we're happy to assist!

***

## Next Steps

* **Get your links:** Head over to **[Finding Your Affiliate Links and Assets](https://support.tapfiliate.com/affiliate-portal-help-collection/getting-started-with-your-affiliate-portal/finding-affiliate-links-and-assets-of-a-program.md)** to grab your unique tracking code.
* **Set up payments:** Go to **[Adding Payout Details](https://support.tapfiliate.com/affiliate-portal-help-collection/getting-started-with-your-affiliate-portal/adding-payout-details.md)** so the advertiser knows where to send your earnings.
* **Advanced tracking:** Learn **[How to Edit Referral Parameters](https://support.tapfiliate.com/affiliate-portal-help-collection/working-with-your-promotional-materials/editing-the-referral-parameter-in-your-link.md)** if you want to track specific social media campaigns.


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