You may have been charged more than anticipated due to one of the following reasons:

  • Absence of VAT id (EU only)
  • Overage fees
  • Proration due to plan upgrade

VAT:
If you're located in the EU and have not added your VAT ID to your account, we are required to add a 21% VAT to your monthly invoice. This means you will be charged $83.49 instead of $69.

Overage fees:
If you go over your plan's allocated number of clicks, impressions or conversions, a small overage fee will be applied. The overage fees differ slightly per plan - check out the pricing page for the overage fees per plan and per event.

Upgrade:
When you upgrade your plan, we prorate your account. Your plan will be upgraded immediately and you will be charged for the upgrade starting during your next billing cycle.

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